Shipping & Delivery

Shipment processing time

All orders are processed within 2-3 business days when available from stock. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment method Total Invoice price Shipment cost
UPS Europe < € 300,- € 30
  > € 300,- Free
Samples Europe first 3 samples are free of charge starting from the 4th sample a shipping cost will be added of € 15,- plus 2 euro per sample with a limitation of max 10 samples per account

 

Outsized transport will affect the transport costs (length and weight)

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Check delivery for damage and completeness on receipt. If you received your order damaged, please contact Asanderus.com (contact detail page) Please save all packaging materials and damaged goods before filing a claim.

Visit us and get inspired in our showroom

Our showroom is a Design Hub for interior designers offering them the platform in the oldest weaving factory in Belgium to advise customers for their specific interior textiles for wall, window covering, floor and upholstery combined with art, high end parket and luxury lighting.

Come and visit us
Asanderus showroom