Guarantees

Asanderus.com guarantees that the Products delivered or to be delivered satisfy all customary requirements and norms that can be reasonably expected at the moment of delivery, and for which they are customarily used in the Belgium. The guarantee mentioned in this Article is applicable to Products destined for use within the Belgium. For use outside of Belgium, the Customer must verify whether the article is suitable for use in that location, and whether it meets the conditions set for use in that location. Use outside of Belgium does not fall under the terms of the guarantee mentioned in this Article.

The guarantee mentioned in paragraph 1 is valid for a period of one (1) month after delivery, unless the nature of the Product delivered determines otherwise or unless the parties have agreed to other terms. If the guarantee issued by Asanderus.com applies to a Product or Products produced by a third party, then the guarantee is limited to the terms set by the producer of the Product or Products. Upon the expiration of the guarantee period, all costs for repair or replacement, including administration, delivery and call-out fees will be charged to the Customer.

The invoice or the proof of purchase provided by Asanderus.com is considered a valid as guarantee. In the absence of this on of those documents Asanderus.com cannot be reliable for the garantuee.

If the Products delivered/to be delivered do not meet the terms as intended in paragraph 1, Asanderus.com will replace or repair the Product within a reasonable time frame after receipt of the item, or if return of the item is not reasonably practicable, after written notification of the Defect by the Customer. In the event of replacement, the Customer commits to return the Product to be replaced to Asanderus.com and to transfer ownership of that Product to Asanderus.com.

Each form of guarantee becomes null and void if the Defect is the result of improper or injudicious use of the Product or, if applicable and without the written permission of Asanderus.com, use after the use-by date, incorrect maintenance by the Customer or when the Customer or third parties (attempt to) make changes to the Product or attach other items that should not be attached, or if the Products have been processed or manipulated in a manner other than specified. The Customer may not make a claim to the guarantee if the Defect is the result of conditions on which Asanderus.com cannot exercise influence, including weather circumstances (including but not limited to extreme rainfall or temperatures) etc.

If the Products delivered by Asanderus.com are defective, the liability of Asanderus.com towards the Customer is limited to the terms of this Article.

Without prejudice to the aforementioned, Asanderus.com is not liable for damages resulting from intention and/or negligence and/or imputable acts or omissions or improper use by the Customer.

These guarantee conditions do not affect the legal rights of the Customer.

Visit us and get inspired in our showroom

Our showroom is a Design Hub for interior designers offering them the platform in the oldest weaving factory in Belgium to advise customers for their specific interior textiles for wall, window covering, floor and upholstery combined with art, high end parket and luxury lighting.

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Asanderus showroom